QwikPOS Support & Help

OAW Infotech LLP · Fast, dedicated assistance for your point-of-sale operations

Need help or have questions?

Email our dedicated support team directly:

support@e-pos.in

Typical response time: Within 24 hours (Monday – Saturday).

Frequently Asked Questions (FAQ)

1. Does QwikPOS require an internet connection or account?

No. QwikPOS is built completely offline-first. There are no logins, no cloud servers, and no subscriptions. All products, sales records, customer directories, and reports remain 100% on your device.

2. How does printing and sharing receipts work?

QwikPOS supports native iOS AirPrint directly from the app to any AirPrint-enabled printer. You can also generate standard 58 mm, 80 mm, or full A4 PDF invoices and share them via Mail, Messages, WhatsApp, or save to Files.

3. How do I back up my business data?

Go to Settings → Backup & Restore. You can create an instant encrypted backup protected by your own password, or enable automatic scheduled local backups (daily, weekly, or monthly).

4. Does QwikPOS process card or digital payments?

QwikPOS is an offline record-keeping and billing tool. At checkout, selecting Cash, Card, or UPI records the transaction in your store ledger. For UPI, the app generates a standard on-screen QR code formatted with your merchant UPI ID and bill total for your customer to scan.

5. How do I restore my purchase or reinstall the app?

QwikPOS is a one-time paid download on the App Store. Once purchased, you can download and reinstall it on any compatible Apple device associated with your Apple ID without paying again.

Company Information

Developer: OAW Infotech LLP
Website: https://www.e-pos.in
Support Email: support@e-pos.in

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